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Frequently Asked Questions




 


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Frequently Asked Questions

 
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1.  Why should I choose Tech Power Systems as my certified service center and dealer?
2.  Why do I need to have a full-factory authorized and certified installation?

1.  Why should I choose Tech Power Systems as my certified service center and dealer? 

        30 YEARS IN BUSINESS  - AUTHORIZED DIRECT CONTACT WITH GENERAC

        CERTIFIED FACTORY WARRANTY DEALER

        TECH POWER SYSTEMS PROVIDES SALES, SERVICE, AND MAINTENANCE CONTRACTS OF STATE-OF-THE-ART UNINTERRUPTABLE POWER SYSTEMS, AND COMMERCIAL OR RESIDENTIAL GENERATOR SETS IN THE KANSAS CITY AREA.

        WE ARE TECHNICAL SUPPORT FOR OTHER CONTRACTORS IN KANSAS CITY AREA. TECH POWER SERVICES GENERATORS FOR GENERAC.

        THE MAJOR UTILITES COMPANIES RESPECT OUR INTERGRITY, BECAUSE THEY ARE PLEASED WITH OUR QUALITY OF INSTALLATION.

        WE ARE A TOTAL INSTALLATION DEALER.  WE SELL THE UNIT, INSTALL THE ELECTRICAL, INSTALL GAS LINES, & PERFORM THE START-UP.

        MASTER ELECTRICAL ENGINEER OF 30 YEARS FOUNDED OUR COMPANY.

2.  Why do I need to have a full-factory authorized and certified installation?

Tech Power System is a traditional yet price competitive,  full-service,  factory trained and authorized Generac Guardian Dealer.

Our quotes are based upon thirty (30) years of electrical mechanical experience founded and directed by a master electrician and engineer.  We hire and train electricians and generator technicians to service all of our customers.  We also stock parts, and are prepared support our customers throughout the 10-15 year life of our generators units.  Tech Power Systems will maintain, repair, or replace any equipment as specified by the Generac Power Systems Warranty and process all documentation.

We will not compete with companies selling Generac units without using certified technicians that do not back their equipment fully, allowing them to cut costs at the customersí expense.

It is possible to find Generac Guardian Generators at a lower cost. Therefore it is  important to note this warning.  If a customer purchases a generator from a company that is not a factory authorized and certified dealer with technicians trained by Generac, they will forfeit their warranty the instant a un-authorized technician opens the unit for diagnostics, start-up preparation, or a simple oil change. This means they should not install or perform a graduated start-up on the system otherwise there will be no warranty at all per Generacís requirements for proper warranty initiation.  Remember, this is Generacís decision in order to avoid faulty installations and a multitude of Generator returns.

Tech Power Systems is not required to service a unit not installed by our company. It is not economically viable for us to service every Generac Guardian bought through other firms.  Our priorities are to our loyal customers.  We are a complete turn-key installation company fully authorized in the electrical, natural gas or propane, and generator integration.   Additionally, without the initial certified start-up of these systems, the customersí 2 year (2000 Hour) warranty would immediately be void.

While we are competitive, we will never sell our services and equipment so inexpensively as to possibly jeopardize our clients investment in a Generac Guardian. To ensure protection for the life of the Generac Guardians, which is 10-15 years if properly maintained,  Tech Power Systems will continue to be a viable and successful company for our customers.

Thank you for considering Tech Power Systems as your Certified Generac Dealer.

 

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